This Privacy Policy explains how 96 Sterling Creek (“we”, “our”, “the Studio”) collects, uses, and protects personal information submitted through www.96sterlingcreek.com (the “Website”).

We comply with GDPR and respect your right to privacy.
By using this Website, you agree to the practices described below.

1. Information We Collect
We may collect the following data:

• Contact details: name, email address, company, and role.
• Project inquiry information: services requested, goals, timeline.
• Booking information: scheduling details submitted through tools like Calendly or Google Calendar.
• Analytics data: browser type, IP address, country, time spent, and pages viewed (via Google Analytics or similar tools).

We do not collect sensitive personal data.

2. How We Use Your Information
We use your information to:

• Respond to inquiries and project requests
• Schedule calls and consultations
• Improve Website performance and user experience
• Send occasional relevant updates (only if you opt in)
• Maintain internal business records

We do not sell or rent personal data to any third party.

3. Legal Basis for Processing
We process data under one or more lawful bases:

• Consent (when submitting forms or subscribing)
• Legitimate interest (analytics, inquiry follow-up)
• Contractual necessity (where a service agreement exists

4. Third-Party Services
We may use third-party tools to operate this Website or manage communication, including:

• Google Workspace
• Google Analytics / GA4
• Calendly or similar scheduling tools
• Website hosting services
• Email CRM (optional future use)

These providers process data securely and in accordance with GDPR.

5. Data Retention
We retain personal data only as long as necessary:

• Inquiry and business records: up to 24 months
• Legal or accounting requirements: as required by law
• Email subscribers: until unsubscribed

You may request deletion at any time.

6. Your Rights
Under GDPR, you may request:

• Access to your data
• Correction
• Deletion
• Restriction of processing
• Withdrawal of consent
• Data portability

To exercise rights, contact: hello@96sterlingcreek.com

7. Cookies
This Website may use cookies for analytics and functionality.
You may disable cookies through your browser settings.

8. Contact
For questions about this Privacy Policy, contact:
📩 hello@96sterlingcreek.com
📍 45 Fitzroy Street, London, UK